How Senerum handles your data

This notice explains how Senerum collects, uses and protects information that you decide to share with us.

Information we may receive

We may process contact details you provide, such as your name, email address and telephone number, together with technical information needed to operate the service safely.

Our reasons for using it

• Manage accounts and submitted requests
• Respond to messages and enquiries
• Maintain service security and availability
• Fulfil relevant legal obligations

Sharing information

We do not sell personal information. Where necessary, limited details may be shared with providers supporting platform operations, subject to appropriate confidentiality obligations.

Security measures

Reasonable technical and organisational controls are used to protect information, including encryption during transmission.

Your rights and choices

Depending on the applicable law, you may request access to, correction of or deletion of your personal information.

Retention period

We keep information only as long as needed for the purposes described here or where retention is required by law.

Privacy enquiries

For help with data protection matters, please use our Contact page.